If you express an interest in obtaining information about our products or services, request customer support, contact us directly via the website or otherwise, sign up for an event or webinar, or download certain types of online content, we generally require you to provide us with your contact information, such as your name, job title, company name, address, phone number, email address, or username and password.
If you use and interact with our website, we automatically collect log files and other information about your device and your usage of our websites through cookies, web beacons or similar technologies.
You directly provide Rolling Wireless with most of the data we collect. We collect data and process data when you:
Rolling Wireless will use your personal data for our legitimate interest to operate our website, provide you access to our website and its features, and to promote our activities and services including the following uses:
Rolling Wireless will use your personal data where such processing is necessary for the performance of any commercial agreement with you, including:
Rolling Wireless also uses your personal data for compliance with legal obligations to which Rolling Wireless is subject, including for legal and regulatory compliance, with respect to maintaining business records for reasonable periods as required by applicable tax and other laws.
We use a third-party email provider to store emails you send us. Our third-party email provider is Microsoft Office 365, located in Hong Kong. Their privacy policy is available here: https://products.office.com/business/office-365-trust-center-welcome
We use a third party contact form provider to store messages you send us. Our contact form provider is Salesforce, located in Singapore. Their privacy policy is available here: https://www.salesforce.com/company/privacy/full_privacy/
Rolling Wireless may transfer your Personal Data to countries to subsidiaries or third-party providers located outside the European Economic Area (EEA). When personal data is transferred to countries which are not subject to an adequacy decision by the European Commission, we will ensure that such recipient offers an adequate level of protection, for instance by entering into standard contractual clauses for the transfer of data as approved by the European Commission (Art. 46 GDPR).
Rolling Wireless will only store your data for as long as it is necessary. After you have revoked your consent for data processing or have objected to data processing, or after 3 years from you last being active, your data will be deleted.
If legal regulations apply that require longer storage of your personal data, or if Rolling Wireless needs your personal data to assert legal claims or defend against legal claims, we will store your personal data until the expiration of the corresponding storage period or until the settlement of the claims.
Rolling Wireless would like to send you information about products and services of ours that we think might interest you. If you have agreed to receive marketing information from us, you may always opt out at a later date.
You have the right at any time to stop Rolling Wireless from contacting you for marketing purposes.
If you no longer wish to be contacted for marketing purposes, please contact us at our email: marketing@rollingwireless.com.
Rolling Wireless would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request copies of the personal information we hold about you. We may charge you a small fee for this service.
The right to rectification – You have the right to request that Rolling Wireless correct any information you believe is inaccurate. You also have the right to request Rolling Wireless to complete the information you believe is incomplete.
The right to erasure – You have the right to request that Rolling Wireless erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that Rolling Wireless restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to Rolling Wireless’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that Rolling Wireless transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: dpo@rollingwireless.com.
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our website, we may collect information from you automatically through cookies or similar technology. For further information, visit allaboutcookies.org.
The Rolling Wireless website uses cookies to understand how users interact with the website and to optimize the user experience by customizing our web page content based on visitors’ browser type and/or other information.
There are a number of different types of cookies, however, our website uses:
You can set your browser not to accept cookies. However, in a few cases, some of our website features may not function as a result.
The Rolling Wireless website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Rolling Wireless keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 8 February 2023.
If you have any questions about Rolling Wireless’s privacy policy or the information we hold about you, or if you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at: dpo@rollingwireless.com
Call us: +33 (0)1 84 76 31 00
Or write to us at:
Rolling Wireless DPO
8 rue Rouget de Lisle
F-92130 Issy-les-Moulineaux
FRANCE
Should you wish to report a complaint, or if you feel that Rolling Wireless has not addressed your concern in a satisfactory manner, you may contact the National Commission for Data Protection.
Contact form: https://cnpd.public.lu/en/support/contact.html
Address: 15, Boulevard du Jazz, 4370 Belvaux, Luxembourg
Telephone: (+352) 26 10 60-1